The AlphaESS website uses cookies to improve and personalize your experience and to ensure that the website is functioning properly. Your data will not be stored on our website after the website is closed. By using this website, you agree to the use of cookies. More information about our Privacy Policy .Thank you very much!

f1_banpc.jpg f1_banph.jpg

Hey, How can we help you?

  • Q:

    Why does it take so long to recharge the power station from 99% to 100%?

    A:

    As the state of charge (SOC) decreases, the charging power gets higher. However, as the SOC increases, the internal battery pack voltage gradually rises towards the charging limit voltage and then enters the trickle charging stage with a lower charging rate, which can protect the battery from high current impact to damage the internal structure. Consequently, the charging speed will slow down during this trickle charging stage.


  • Q:

    Are the output ports regulated, and if so, which ones are regulated?

    A:

    All output ports of BlackBee 1000 are regulated, which means the voltage remains constant even as the battery power decreases.


  • Q:

    Is battery module in BlackBee 1000 replaceable?

    A:

    No, the built-in battery is not replaceable.