A: Retailers. The rebate is issued via Credit Note (CN). Installers do not receive rebate payments.
-
For Installer
Browse Professional Solutions and Latest Product UpdatesSolutions & ServicesNew Products & Promotions
-
Products
Explore Our Home or Commercial & Industrial Product OptionsProduct CategoriesHot ProductsQuick Links
-
Support
Support for our Partners
-
About Us
Why AlphaESS? Meet the Team Behind Your Energy FutureAbout UsQuick Links
-
Press
Press Releases, Media Coverage & EventsNews and EventsBlog and TrainingQuick Links
You can click on the following links to view recent popular or recommended contents
Quick Links
Hot Products
Recent Promotions
Enter complete keywords to obtain more accurate
matching suggestions
Search Matched Suggestions
Quick Links
There are no matching suggestions, please input the
completed keywords again
No Matched Suggestions
-
For Installer
For InstallerSolutions & ServicesQuick Links
-
Products
ProductsProduct CategoriesHot ProductsQuick Links
-
Support
SupportQuick Links
-
About Us
About UsAbout UsQuick Links
-
Press
PressNews and EventsBlog and TrainingQuick Links
- AlphaCloud
Dual 5kW Parallel Rebate
Earn AUD 1,399 via
Alpha Cloud Verified Parallel
Alpha Cloud Verified Parallel
5kW + 5kW - Upgrade to 10kW
24 November 2025 – 31 March 2026.
-
AUD 1,399 Rebate
(GST included)Per successful parallel installation. -
New + New
or Existing + NewBoth scenarios qualify. -
No Photos
No Manual ProofAll verification is done automatically
through Alpha Cloud. -
Weekly Rebate Payout
(Credit Note)Fast to install. Easy to claim.
Why Upgrade to 10 kW Now
Australian homes are using more high-load appliances than ever:
-
EV Chargers
-
Heat Pumps
-
Dryers
-
Ovens
-
Air-Conditioning
Most single-phase households now need:
- More power
- Better load handling
- A simple upgrade path
- Without switching to three-phase
AlphaESS now makes this possible — using products already in the market.
The Solution | Dual 5 kW Parallel
(10 kW Equivalent)
(10 kW Equivalent)
-
Two 5 kW inverters.
-
One upgraded system.
-
Up to 10 kW continuous output.
Alpha Cloud automatically detects and verifies parallel operation —
No manual checks required.
How It Works
-
1Installation
- Install two new 5kW units, or add one new unit to an existing system and complete the parallel setup
-
2Alpha Cloud Verification
- Parallel success
- Both units belong to the same system
- Installation occurs within the promotion period
-
3Rebate Issude Weekly
- Rebate is paid weekly via Credit Note (CN) directly to the Retailer
What You Need to Submit
-
SN1 + SN2
-
Purchase Channel
-
Purchase Order Number/Sales Order Number
-
Retailer Company Information
-
Contact details (name/email/phone)
No photos or manual proof required.
That's all — Alpha handles the verification.
Frequently Asked Questions
-
?Who receives the rebate?
-
?What if the parallel system briefly goes offline?
A: Alpha Cloud rechecks system status automatically. No action is required unless contacted by Alpha.
-
?Do we need to upload photos or screenshots?
A: No. All validation is done through Alpha Cloud.
-
?Which models qualify?
A: SMILE5, M5-S and G3-S5/B5.
-
?When does the promotion end?
A: 31 March 2026 (based on successful parallel installation).
NOTES:
- Parallel verification must be successfully completed through Alpha Cloud.
- Units must be installed and activated within the promotion window.
- CN is issued weekly after internal verification.
Reach out to the AlphaESS Australia team for support.
Contact Us
Connect with us by following ways with the details about your request
-
Get in touch(AU Headquarter)australia@alpha-ess.com(After-Sales)techsupport@alphaess.au(Business)info@alpha-ess.com
-
Hotline+61 02 9000 7676
-
Office Location & Address31 Richmond Rd, Homebush West NSW 2140
- 8 Walsh Avenue, St Marys, South Australia 5042, Australia
